RHS Logistics are engaged in the provision of 3PL Logistics and consistently strives to satisfy the needs and expectations of its customers. This Quality Policy reflects the commitment of the top management and the members of  RHS Logistics to Quality , Safety , Environmental care , in its mission to continually exceed customer expectations through added value activities, complete product care with safe and legal storage, efficient distribution of products  ( if in scope) , being responsible, accurate inventory control, timely services, provision of comprehensive management information and Quality performance whilst complying with all relevant legal and regulatory requirements.

We maintain and continuously improve a management system that complies with the requirements of the international standard   ISO9001:2015 &   BRC Global standard for storage and distribution-Issue3 (RHS JAFZ & DWC)

RHS Logistics Quality Management System is designed to continually improve performance by identifying and addressing the needs of our customers. In order for us to achieve continual improvement, we have set and will maintain, review and where necessary revise quality objectives with the aim of continually improving our performance. We are committed to adhere to all applicable statutory and regulatory requirements as per UAE laws.

We understand that Customer satisfaction is achieved with the involvement of all staff who are individually responsible for the quality of their work and are encouraged through dialogue to actively participate in understanding and meeting the needs of customers.

This policy is communicated to and understood by all staff across the organisation, actual and potential customers and the community at large and is reviewed at our Management Review meetings  and revised  if needed to reflect changing business conditions , new technology , government policies and other relevant information.

We are committed to lead by example, to demonstrate best practise within all of our operations, to promote sustainable principals and practises to genuinely improve commitment, loyalty and endured business relationships.

 

Supplier Responsibility, Quality, Safety & Security 

 

RHS Logistics believes in responsible practices to safeguard the right and ethical working conditions of the staff, environment and expects all our suppliers to have highest commitment to our business code of conduct. Being an ISO 9001:2015 certified company RHS Logistics’ Quality policy ensures continual improvement on the processes and satisfy the needs and expectations of its customers. RHS Logistics follows a strict QHSE(Quality Health Safety Environment) controlled and monitored by Internal policies and procedures that adheres to the statutory and regulatory requirements of  Dubai Government Authorities. RHS Logistics has been accredited with BRC (British Retail Consortium) certification to their internationally recognized standard for ‘Storage of ambient food, packaging materials and consumer products’. The BRC Standards also guarantee the standardization of quality, safety and operational criteria and ensure that RHS Logistics provide complete cover for the customer products. RHS Logistics is TAPA-A certified and follows stringent security policy to ensure the best safeguard of the assets. The security infrastructure is well supported by CCTV cameras, with 24x7 Surveillance by security agencies patrolling within the premises of the warehouse. RHS Logistics is a 5 star rated warehouse facility by DMCC(Dubai Multi Commodities Centre), Govt of Dubai.