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Quality Control

Quality Control
 
RHS Logistics LLC the Middle East region’s leading logistics service provider is an ISO 9001:2008 certified company. RHS Logistics facilities meet the requirements of large fast moving consumer goods companies to have a consolidated stockholding point to support deliveries to the markets of the Middle East , Southern CIS and further afield. It is dedicated to ensuring that the service exceeds expectations, provides appropriate and careful product care, can provide added value services, accurate inventory control and the provision of comprehensive management information. This commitment is supported by state of the art handling equipment and computer systems that use the latest radio frequency and bar code scanning technology; this combination provides the customers of RHS Logistics an efficient, cost effective solution to their supply chain management requirements.
 
Quality policy
 
The Rais Hassan Saadi Group of Companies (RHSG) Companies are engaged in the provision of  Shipping services, Freight forwarding, Logistics and Distribution and other related freight transport activities together with Insurance and Travel Agency services, which consistently strive to satisfy the needs and expectations of its customers.
 
To help us achieve this, we have implemented and maintain a fully documented Quality Management System based on internationally recognized ISO 9001:2008 standard. Our Quality Management System is designed to continually improve performance by identifying and addressing the needs of our customers. In order for us to achieve continual improvement, we have set and will maintain, review and where necessary revise quality objectives with the aim of continually improving our performance.
 
Achievement of customer satisfaction involves all staff who are individually responsible for the quality of their work and are encouraged through dialogue to actively participate in understanding and meeting the needs of customers. The Rais Hassan Saadi Group of companies regularly reviews its operations, as stipulated in the Quality Management System, to ensure compliance with the policy, with the continuing aim of meeting our customer requirements by actively improving our performance in accordance with the ISO 9001 standard for Quality management.
 
 
Supplier Responsibility, Quality, Safety & Security 
 
RHS Logistics believes in responsible practices to safeguard the right and ethical working conditions of the staff, environment and expects all our suppliers to have highest commitment to our business code of conduct. Being an ISO 9001:2008 certified company RHS Logistics’ Quality policy ensures continual improvement on the processes with regular process audit and corrective actions. The upgrade towards ISO 9001:2015 is underway with more emphasis on Risk Assessment and Audits. RHS Logistics follows a strict QHSE(Quality Health Safety Environment) controlled and monitored by Internal policies and procedures that adheres to the statutory and regulatory requirements of  Dubai Government Authorities. RHS Logistics has been accredited with BRC (British Retail Consortium) certification to their internationally recognized standard for ‘Storage of ambient food, packaging materials and consumer products’. The BRC Standards also guarantee the standardization of quality, safety and operational criteria and ensure that RHS Logistics provide complete cover for the customer products. RHS Logistics is TAPA-A certified and follows stringent security policy to ensure the best safeguard of the assets. The security infrastructure is well supported by CCTV cameras, with 24x7 Surveillance by security agencies patrolling within the premises of the warehouse. RHS Logistics is a 5 star rated warehouse facility by DMCC(Dubai Multi Commodities Centre), Govt of Dubai.

 

RHS Logistics has the following accreditations.

BRC (British Retail Consortium)
DMCC
(Dubai Multi Commodities Centre)
TAPA –A
ISO 9001:2008 
(ISO 9001:2015 in progress)

 

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